Donna Balcik became President in January 2017 and is in charge of the day-to-day operations of the Ovation team. Because Ovation provides HIM medical coding support to businesses and hospitals throughout the country, this is a substantial responsibility. Donna also provides oversight to our coding client management team.

Prior to joining Ovation RCS, Donna worked for UPMC for 20 years, during which she held a variety of management roles. The majority of those positions involved the health system’s IT infrastructure and systems support; however, she also assisted with hospital billing, training, and reimbursement.

Donna has a Bachelor of Science degree from the University of Pittsburgh in Economics and Mathematics and also has a Master’s of Business Administration from University of Pittsburgh Graduate School of Business.